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Rich Media Opt Out Guide: Current Privacy Request Portal

Use Rich Media’s current privacy portal to opt out, delete, or correct data. Check required fields, separate requests, and older-form differences.

Rich Media public privacy instructions checked September 16, 2026
DRDominik Rapacki
6 minutes read

To opt out of Rich Media LLC, use the Privacy Request Form at privacy.richmediallc.com. Select the sale/share opt-out, or choose deletion if that is your goal.

The current portal requires name, email, and state; it asks for postal details when the request concerns postal marketing. Submit a separate request for each privacy right. The older four-field opt-out page has a narrower scope.

Rich Media opt out quick facts

Rich Media public privacy instructions checked September 16, 2026
Rich Media official public page, checked September 16, 2026. No request submitted.
DecisionCurrent guidance
Official routeCurrent Privacy Request Form at privacy.richmediallc.com; policy phone 1-888-735-0392
ScopeRich Media’s handling of marketing files and related information; other vendors and client copies are separate
Matching and verificationFirst/last name, email, state, request type and security verification are marked required
ProcessingPolicy says it responds within applicable timeframes; no universal completion estimate is verified
OutcomeSeparate requests for sale/share opt-out, deletion, correction, access or limiting sensitive-information use

Use Rich Media official request instructions as the starting point. The instructions and public evidence were checked September 16, 2026. No consumer request was submitted, so this guide reports the documented process rather than a tested removal result.

How to submit your Rich Media request

  1. Open the current privacy portal from Rich Media’s Privacy Policy. Check that the heading identifies Rich Media LLC. The old /do-not-sell-my-personal-information/ page remains reachable, but the policy now links to the more complete portal.
  2. Enter your first name, last name, email address, and actual state of residence. The state selector includes United States states and the District of Columbia. A selectable state does not by itself establish which legal rights apply to a particular dataset or situation.
  3. If the request concerns postal marketing, supply the mailing address, city, and ZIP requested by the portal’s instructions. These fields are not marked universally required. Use the address connected with the mailing record, and explain any mismatch through the provider’s follow-up process.
  4. Choose one request type. Current choices cover sale/share opt-out, limiting sensitive-information use, knowing what is collected, deletion, and correction. The portal explicitly says to file a separate request for each privacy right you want to exercise.
  5. Complete the security-verification control and submit the request yourself. Save the date and any receipt. This guide inspected the public fields without sending a form, so it cannot verify the confirmation screen or a completed deletion.
  6. If the portal cannot be used, call the policy’s privacy-request number, 1-888-735-0392. Explain the desired action and ask for the appropriate verification and case-tracking process. A general contact inquiry should not be mistaken for an accepted rights request.

Choose the scope before sending personal information

  • Use the sale/share option for the relevant disclosure preference, even if you also intend to file deletion separately.
  • Request deletion when you want personal information removed within the provider’s permitted scope; ask what must be retained.
  • Use correction for an inaccurate record and access when you need to understand the information involved.
  • For postal marketing, connect the request to the mailing address. An email-only request may not explain which household record concerns you.

Write down the outcome you want before starting. A useful request identifies the relevant record and states whether you want a disclosure stopped, a field corrected, or stored information deleted. If several actions matter, list them separately and ask the provider to confirm the disposition of each one.

Use identifiers tied to the record rather than a large bundle of personal documents. A name alone may match another person, while an unrelated address can confuse the request. Supply the minimum accurate details needed for the particular workflow, then respond to any explained verification step.

What the provider controls

Rich Media’s current policy says it does not maintain a database of individual consumers. It describes limited handling of vendor-provided files passed to clients for marketing campaigns. The practical question is therefore which information it handles and can act on, rather than how to find a public Rich Media profile.

The policy says it did not sell information or share it for cross-context advertising in the stated period, while allowing opt-outs if vendor-directed file transmission is treated as sale or sharing. Report that scope carefully. The presence of an opt-out form is not evidence that every disclosure is a sale.

The older page asks for first name, last name, email, and ZIP and describes opting out of sharing. It does not expose the current portal’s deletion, correction, access, state, or sensitive-information choices. Use the current portal for those actions instead of assuming the older Submit button requests them all.

The policy includes historical metrics labelled as example data. They are not used here as evidence of removal volume, accuracy, speed, or success. Likewise, this guide does not repeat the policy’s legal timeline descriptions as independently verified legal conclusions.

Verification and processing: what to keep

First/last name, email, state, request type and security verification are marked required.

Policy says it responds within applicable timeframes; no universal completion estimate is verified.

Retain the submission date, the contact address or form URL, the identifiers used, and any case number. Keep the provider’s acknowledgement separate from its completion response. An automatic email that says a case was received does not establish that the record was removed or that every requested action was accepted.

When the provider asks for more information, check that the message belongs to the case you opened. Ask what is missing and how to supply it securely. Do not repeatedly send unrelated documents to multiple addresses. A precise reply in the existing thread usually makes the record easier to follow.

Reappearance and follow-up checks

A fresh vendor file or separate client record may exist outside the disposition of one Rich Media request. Ask whether your request affects future processing and which original vendor or client needs a separate request.

Recheck the same record or environment first. Compare its identifying details with the request you submitted. A different email, employer, profile URL, or browser preference may explain why the later result is outside the original match. Ask the provider to clarify before describing the entire process as unsuccessful.

A practical privacy log can be brief: provider, relevant record, requested action, submission date, confirmation, and next check. Choose a reminder based on the response you receive. If no completion date is given, ask for one instead of treating a historical average or another provider’s deadline as a promise.

Connect this request to the next useful cleanup

Use the data broker opt-out list to track other providers and the opt-out topic hub to find current instructions. The broader manual data broker removal guide explains how to organize a multi-provider cleanup.

Relevant follow-up workflows are AccuData requests, Complete Medical Lists removal, and Data Axle requests. Use each only when it matches a separate exposure; one provider’s confirmation does not serve as proof about another database.

For wider exposure checks, run a free broker scan. If recurring follow-up would help, compare the scope and cadence of services in the data removal comparison hub. A scan is a starting point, not proof that every private database was searched.

Rich Media opt out FAQ

Which Rich Media website does this guide cover?

It covers Rich Media LLC at richmediallc.com and its linked privacy subdomain. The phrase rich media also describes advertising formats; an unrelated company or ad platform needs its own request process.

Should I use the old opt-out page?

The old page still describes a sharing opt-out. For deletion or other rights, use the current portal linked by the privacy policy. Its action choices and matching fields make the request scope clearer.

Can one submission cover all my rights?

The current portal explicitly asks for a separate request for each right. Retain each receipt and label it with the selected action, so a response to one request is not mistaken for an answer to all of them.

Do I need to provide my home address?

The portal asks for address, city, and ZIP when the request relates to postal marketing. Follow that context rather than supplying extra postal data for an unrelated request without a matching reason.

Will this erase a vendor’s or client’s copy?

Do not assume so. Ask Rich Media what it handled, what action it took, and whether another organization controls a remaining copy. A provider’s reply is evidence about the scope it actually confirms.

Sources and verification notes

Rich Media official request instructions and the official privacy policy were checked on September 16, 2026. Screenshots document public instructions only. Request timing, eligibility, exceptions, and identity checks remain subject to the provider’s current process.

These are practical instructions based on the cited provider material, not an individual legal assessment. If a request is denied, keep the reason and consult the relevant regulator’s official guidance for your location. Do not assume that a request available in one jurisdiction has identical terms everywhere.

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