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Clay Opt Out: Delete Your Data and Stop Sale or Sharing

Use Clay's current privacy form to request deletion or stop sale and sharing. Learn about email confirmation, matching, and retained suppression data.

Clay privacy request choices and email confirmation controls on October 2, 2026
DRDominik Rapacki
6 minutes read

To opt out of Clay, open its privacy request form, choose deletion or do not sell or share, and enter your name and email. The form asks you to confirm your authority before requesting an email confirmation link. Clay says both removal choices delete the matched information and block it from being added again, while retaining a limited record to honor your request.

We checked Clay's public form and current Privacy Center on October 2, 2026. No personal information was submitted, and no completed removal was tested. This guide concerns Clay Labs at clay.com, the data enrichment platform; similarly named services can have different privacy procedures.

Clay privacy request choices and email confirmation controls on October 2, 2026
Official public source checked October 2, 2026. No consumer request or purchase submitted.

Which Clay privacy request should you choose?

The official Clay request page provides three choices. The first two have the same stated fulfillment approach, but selecting the one that matches your objective keeps the request clear. The third asks for information instead of removal.

Your objectiveChoice on the current formWhat the page says
Stop sale or sharingDo not sell or share my personal informationDeletes matched information and blocks it from being added again
Remove the matched informationDelete my dataUses the same deletion and suppression approach
See what Clay holdsSend me a copy of my dataRequests a copy of your personal information
Resolve a problem using the formContact privacy@clay.comOfficial help contact shown beside the request flow

Clay's current privacy policy identifies the company as a data broker. It also distinguishes information it controls from information processed for customers. That distinction matters if your details appear in a sales team's workspace: a request to Clay does not, by itself, establish that every customer or upstream provider deleted its own copy.

How to submit a Clay opt-out request

1. Open the current privacy form

Use the direct link above or follow the privacy choices link from Clay's own site. Check the domain before entering identifiers. The heading should ask you to make a privacy request, with removal, sale/sharing, and access choices below it.

Search results can surface an older Clay privacy page with different wording and response statistics. The current form is the useful source for the steps you can take today. You do not need to create a paid Clay workspace to inspect this public request page.

2. Select the request and identify your record

Enter your full name and an email address you control. The page says a business email helps identify your profile more easily. If your exposure relates to a professional identity, using that associated address can help the company distinguish your record from someone with the same name.

The LinkedIn URL field is explicitly optional. A correct profile URL can help disambiguate a record, especially after an employer or name change. Check that it is your own profile before including it. Do not add unrelated profiles simply because their names are similar.

3. Confirm your authority and request the link

The checkbox states that you are the person named or have authority to make the request for them. Select it only when true, then use the button labeled Send confirmation link. The button establishes the next intended step; we did not trigger it or inspect a private confirmation message.

Monitor the mailbox you supplied and follow any authentic confirmation instructions. If the email does not arrive, check spam and the spelling of your address.

Ask privacy@clay.com for help if the problem persists. Never send a mailbox password to prove ownership.

  • Save the request date and the choice you selected.
  • Keep a private note of the email and optional profile URL supplied.
  • Retain the confirmation and any final response from Clay.
  • Record a request identifier if the response provides one.

What verification and retained data should you expect?

The form's confirmation-link step means that entering an email alone is not evidence of a completed request. An acknowledgment, verified identity, and final fulfillment response can be separate events. Check the wording of each message before marking the request complete in your records.

Clay expressly says it keeps limited information to honor deletion and sale/sharing requests. A suppression record can help prevent matched details from being imported again. Keeping that minimal record is different from continuing to make the original enriched profile available for sale.

The same notice allows other information to remain where legally permitted or required. If the response is unclear, ask which categories were deleted, which were retained, and why. Do not assume that a short success message means every backup, compliance record, or customer-held copy has vanished.

The policy also describes requests fulfilled through suppression when Clay did not hold a matching profile. A completed request therefore does not prove that the company previously sold your information. Equally, a no-match result should not be treated as proof that no other data broker holds it.

How long does a Clay removal take?

The public form we inspected does not give a universal completion deadline. It describes an email confirmation step and the intended handling of the two removal choices. Allow for that confirmation and any further information needed to match your record; we cannot supply a measured turnaround from a blank-form inspection.

Clay publishes historical request statistics in its policy. Those figures are aggregate, company-reported information, not a service guarantee for your next submission. They also include requests handled through suppression, so they should not be converted into a promise about deleting a previously verified profile.

If you receive no useful response, follow up with the original date, your request type, and any reference number. Keep the correspondence together. Sending several requests with different identifiers can make it harder to understand which record was covered by each response.

What does a Clay opt out leave outside its scope?

An email unsubscribe stops a particular marketing stream. Account deletion concerns a service account. A data-broker request addresses personal information under the relevant privacy process. These actions can overlap, but none should be assumed to complete the others without a clear response.

Clay's enrichment role also makes upstream and downstream records relevant. If you know that a separate provider holds your professional details, use that provider's own process. The Apollo opt-out guide and Clearbit removal guide explain two separate workflows; their inclusion here is not a claim that either supplied a particular Clay record.

Changing a public professional profile may reduce what is newly visible, but it does not automatically withdraw earlier copies from every service. Our guide to removing yourself from data brokers explains how to separate source edits, broker requests, and follow-up checks.

How to check for reappearance without oversharing

Clay's stated suppression approach is useful, but its effectiveness depends on matching the relevant identity. A new work email, changed surname, or different profile URL can create a record that needs clarification. Keep your original evidence so you can explain the relationship if you encounter a later listing.

Check the specific source of the exposure before assuming Clay ignored the request. A sales email, a search result, and a broker profile are different evidence. Record the URL or message date and ask the responsible organization about its own copy, using only the identifiers necessary to locate it.

A free exposure scan can help you identify other supported sources worth reviewing. It is not a definitive test of Clay's internal database or a guarantee of universal deletion. Use the opt-out guide hub to choose the next provider-specific request from evidence you actually have.

Frequently asked questions

Do I need a Clay account to make the request?

The public form is available without a paid workspace login. It asks for your identity details and authority to request action. This does not mean a request is completed without email confirmation or any additional verification the company needs.

Is my LinkedIn URL required?

No. The observed form labels it optional and says it helps identify your profile. Include it if it accurately identifies the information you want addressed, and omit it if you cannot verify the correct URL.

Are deletion and do not sell different on Clay's form?

They are separate choices, but the current form describes the same deletion-and-suppression method for both. Retention exceptions still apply. Choose your intended outcome and keep the response rather than assuming an access request also removes data.

Can someone else submit the request for me?

The form supports a requester who is authorized to act for the named person. Clay's policy says it may require proof of that authority. Do not claim to be an agent without permission or supply another person's identifiers for an unrelated request.

Does confirmation remove my information from the entire internet?

No. It concerns Clay's handling of the matched information. Other companies, public websites, customer records, and legally retained information require separate consideration. The final response should identify the scope actually covered.

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