Proxima Opt Out: Email Suppression and Privacy Requests

To opt out of Proxima, email privacy@proxima.ai from each email address you want covered. Ask Proxima to stop using your information for sale or sharing, ad targeting and profiling. Its privacy policy says it verifies control of the email address before adding it to a suppression file. If you also want eligible personal data deleted, state that separately.

Proxima is a product of Innovation Brands Corp. This guide covers that company's consumer privacy route, rather than closing a business advertising account. We checked the public instructions on November 11, 2026. We did not submit a request or test a removal outcome.

Choose the right Proxima privacy action

The official ad-choices page publishes the opt-out mailbox. The full privacy policy explains email verification, suppression, other rights and account deletion. Read the current wording before sending identifiers, because these actions have different scopes.

An advertising audience may use identifiers without publishing a searchable personal profile. Not finding your name on Proxima's website therefore does not tell you whether it processes information connected to your email address. The request route does not require a public profile URL.

How to send the opt-out request

1. Use an email address you control

Open the official ad-choices page and confirm the privacy mailbox. Send from the address you want suppressed, as the instructions specify. If you use several addresses, address each one through a mailbox you control. Do not send a list of friends' or relatives' addresses under your own authority.

An old address you can no longer access needs a different conversation. Ask the privacy team which alternative verification method it accepts before supplying extra documents. A name alone may not establish control of an email-based audience record. Avoid guessing at an identity-check process that the policy does not publish.

2. State the uses you want stopped

Use a clear subject such as “Privacy opt-out request.” In your message, ask Proxima to opt the sending address out of sale or sharing, ad targeting and profiling. Request confirmation of the address covered and the action taken. This is a suggested plain-language structure, not a required legal formula.

If deletion is also your objective, add a separate sentence requesting deletion of eligible personal information. Ask what limited information will remain to honor suppression or meet other obligations. Combining the requests in one message can make your intent clear, but it does not make all rights or exceptions identical.

3. Complete the provider's verification

Proxima says it verifies that you own or control the relevant address. Watch that mailbox and its spam folder for a response. We did not observe the post-submission verification message, so there is no basis to promise a particular link, code or sequence of emails.

Before responding, check the sender and the destination of any link. If more identity evidence is requested, ask why it is necessary and how to provide it securely. Do not include a password, payment card, or an unsolicited identity-document attachment in the initial message.

4. Keep the result and its scope

Save the original request, date, verification correspondence and final response. A delivery receipt shows that a message reached a mailbox; it does not establish that suppression was completed. Look for a response that describes the covered address and the use restriction or deletion actually applied.

If the response only says you have been unsubscribed from emails, clarify whether the advertising-data request was also handled. Proxima's policy treats promotional unsubscribe and sale/sharing choices separately. Keep that distinction visible when following up.

How long should you allow?

For U.S. subject-access requests, the policy states acknowledgement within five business days and a good-faith attempt to fulfill the request within 45 days. It separately says Proxima endeavors to honor opt-outs much sooner, typically the same day. These are the provider's statements, not our measured turnaround times or a same-day guarantee.

If you receive no useful response, follow up in the same email thread with the original date and requested scope. The policy also publishes a California privacy helpline, (844) 540-0070. Use it for a privacy question or route problem without assuming a telephone call has completed every requested action.

Where an appeal right applies, Proxima asks people to email the privacy team with “APPEAL” in the subject. Refer to the decision you are appealing and ask for the reason or next step. This guide describes the published process; it does not determine which legal rights apply to your circumstances.

Suppression, deletion and reappearance

Proxima says it adds verified email addresses to a suppression file. Keeping a limited suppression identifier can help a company recognize that an address should not be used again. That is different from erasing every trace of the request itself. Ask which uses are blocked and which records remain if the distinction matters to you.

New addresses, changed identifiers or information held by another company can create separate privacy work. Proxima's policy does not govern independent businesses it does not control. An opt-out here is therefore not a promise that every advertiser or marketing database has deleted its own copy.

For a related email-identity workflow, see the OpenSend opt-out guide. For another advertising-data controller, use the LiveIntent removal guide. Each provider needs its own request and confirmation; do not treat one response as evidence for both.

Make the next check manageable

Keep a small record of the address used, requested actions, reply date and unresolved questions. Recheck after a meaningful change, such as using a new email address or receiving a new notice naming Proxima. There is no verified universal interval that guarantees you remain absent from every audience.

The one-time versus recurring removal guide explains who takes responsibility for later checks. You can also run a free data broker scan for another view of exposure. A scan cannot prove that Proxima holds no non-public advertising data or that this specific email request has succeeded.

Before you close the request

• Sending address matches the email you want suppressed.
• Sale/sharing, targeting and profiling requests are stated clearly.
• Any deletion request is identified separately.
• Verification and the final response are saved together.

Frequently asked questions

Do I need to buy a Proxima account?

No account is specified for the consumer email opt-out. A business customer's account settings are a separate route. Do not sign up for an advertising product merely to send the published privacy request.

Does closing my account delete everything?

The policy describes authority verification and says some prior public account activity remains stored and accessible. Ask about your specific account and data categories before closure; do not equate account access ending with universal erasure.

Can someone else submit the request?

The policy permits authorized agents where applicable, with signed permission and possible direct identity verification. An agent should follow the published instructions and confirm authority rather than assume access to your mailbox is sufficient.

Will cookie preferences cover every address I use?

No such blanket result is established. Website preferences affect tracking choices on that site, while the email route identifies addresses for suppression. Use the route that matches the information and activity you want addressed.

Where can I find other removal instructions?

Use the opt-out guide hub to locate the correct controller. Separate requests are often necessary when several companies hold independently collected information.

The manual removal overview explains how to keep those separate requests and confirmations organized.