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Convex Opt-Out Guide: Remove Your Data (2026)

Submit a Convex opt-out or deletion request through its current Privacy Choices form and understand when a Convex customer controls the data instead.

Convex official privacy-request form before any personal information is entered
DRDominik Rapacki
6 minutes read

To complete a Convex opt out in 2026, use the provider-owned request route, enter only the details needed to identify the correct record, submit the request, and keep the confirmation. The Your Privacy Choices form supports opt-out, access, correction, and deletion requests; it also lists support email as an alternative. Convex says it handles requests according to applicable legal requirements but does not promise one universal completion time on the form. This guide separates the provider's published instructions from practical follow-up advice, so it does not present a submission as a completed removal.

Convex provides commercial-service sales and data products and says it sources business data from reputable organizations, including public and licensed sources. Prepare the request type, user type, first and last name, accessible email address, and state shown on the current form. Search carefully before submitting: a common name, old address, alternate spelling, or duplicate profile can produce more than one match. Record the date, the exact page or category you selected, and any case number or email you receive.

Before starting, run a free exposure scan, keep the provider in the opt-out topic hub, and use the complete manual opt-out checklist to track the other sites that may expose the same details.

Source basis: the Convex Your Privacy Choices form and privacy policy were checked August 5, 2026. No personal information was submitted during research, and processing outcomes are not claimed as first-hand tests.

Convex opt-out facts at a glance

QuestionCurrent answer
What the service exposes or processesConvex provides commercial-service sales and data products and says it sources business data from reputable organizations, including public and licensed sources.
Official routeThe Your Privacy Choices form supports opt-out, access, correction, and deletion requests; it also lists support email as an alternative.
What to preparePrepare the request type, user type, first and last name, accessible email address, and state shown on the current form.
Published timingConvex says it handles requests according to applicable legal requirements but does not promise one universal completion time on the form.
How to verifyWatch for a request acknowledgement or a follow-up asking for enough information to verify that the request relates to you.
Important limitConvex distinguishes data it controls from Customer User Data processed for a business customer. A customer-controlled record may require a request to that customer.

Convex removal facts checked August 5, 2026

Treat the table as a pre-submission checklist, not as a promise that every request follows the same path. Providers can ask for extra matching information when two people share a name or when a record contains historical identifiers. Give the minimum accurate details the form requires, avoid attaching identity documents unless the official route specifically asks for them, and keep a private copy of the request.

How to opt out of Convex

Convex official privacy-request form before any personal information is entered
Convex's official privacy-request form, checked on August 5, 2026; no personal information was submitted.

The current process is easiest when you first identify what you want removed and then use the exact provider route. Do not confuse account cancellation, marketing-email unsubscribe controls, cookie settings, or browser-extension removal with suppression of a public record or a data-rights request. Follow the steps below in order and stop if a page redirects to an unrelated domain.

Step 1: open Your Privacy Choices

Open the provider-owned request-removal page and confirm the heading Your Privacy Choices. The page is part of Convex, which is now presented as a ServiceTitan division, so use this current route rather than an older third-party form.

Step 2: select the right request type

Choose opt-out when the goal is to stop an applicable sale, or choose deletion when you want Convex to evaluate deletion of information it controls. Access and correction are separate choices and should not be used as substitutes.

Step 3: identify your relationship to Convex

Select the user type that best describes you, then enter the requested name, email, and state. Accurate relationship information helps Convex decide whether it controls the record or processes it for a customer.

Step 4: submit and complete verification

Submit the form and monitor the inbox you supplied. Convex says it may ask for additional information to verify the request. Respond through the official thread and provide only what is reasonably needed to match the record.

Step 5: redirect customer-controlled requests when needed

If the information came from an entity that uses Convex and that entity is the controller, send the privacy request to that entity as well. Keep both case references so you can distinguish the Convex request from the customer request.

How to verify the Convex request

Watch for a request acknowledgement or a follow-up asking for enough information to verify that the request relates to you. Save the acknowledgement before closing the page. If the provider sends an email link, open it from the same inbox used for the request and complete that step promptly. A submitted form can remain incomplete when verification is still pending.

After the stated window, search again with the same name, location, phone number, or record URL that exposed the information. Use a private browser window if the service personalizes results. If the listing is still visible, reply to the confirmation or use the provider's support route with the submission date and exact record reference. Do not send more personal information than support needs to locate the request.

What the Convex opt out does and does not remove

Convex distinguishes data it controls from Customer User Data processed for a business customer. A customer-controlled record may require a request to that customer. An opt out generally changes what this provider displays, sells, shares, or processes under the selected request. It does not rewrite the government, commercial, or public sources from which information may have originated. It also does not automatically suppress separate profiles held by unrelated services.

For a wider cleanup, work through the data broker opt-out list and the guide to removing yourself from data brokers. If the exposed record includes a home address or phone number, use the address-removal guide and phone-number removal guide as separate checklists.

Why Convex information can reappear

Commercial data sources can refresh, and a Convex customer may separately hold its own customer-user data. A later match can therefore require a new or differently routed request. Reappearance does not necessarily mean the first request was ignored. A provider may ingest a later public-record update, receive a new licensed dataset, or create a second profile under another spelling or address. That is why the verification step should use the same identifiers and why periodic rechecks matter.

Keep a simple removal log with the provider, record URL, submission date, verification date, and next recheck. Review high-risk listings sooner after a move, phone-number change, business filing, voter-record update, or other event that can create a fresh public record. A log also prevents repeated submissions while the original request is still being processed.

Common Convex opt-out problems

  • The form cannot find the record: try an earlier address, alternate spelling, middle initial, or a narrower location.
  • The request page is blocked: wait, retry from the provider homepage, or use the official support method instead of an unofficial mirror.
  • No confirmation arrives: check spam and promotions folders, then confirm that the submitted email address was typed correctly.
  • Only one profile disappears: repeat the search for duplicate records, previous locations, and alternate contact details.
  • The listing returns later: submit a new request using the fresh record URL and add the provider to your recurring review list.

Cookie preferences cover browser tracking on the Convex website. They do not replace the form when the goal is to opt out of sale or request access, correction, or deletion. Avoid paying a third-party page merely to access a provider's free privacy route. If the provider changes the page or asks for materially different information, pause and read the current privacy notice before continuing.

Reduce exposure beyond one directory

Removing one Convex record narrows one exposure path, but the same identifiers may remain elsewhere. Read the data broker explainer, then prioritize the records that reveal a home address, current phone number, relatives, workplace, or account identifiers. Use a free exposure scan to find additional exposure and schedule rechecks instead of assuming one submission is permanent.

Manual requests are useful when you want direct control and a clear paper trail. A removal service can reduce repetitive work across many independent providers, but it still depends on each provider accepting and processing a valid request. Whichever route you choose, keep confirmations and recheck public results.

Convex opt-out FAQ

Can anyone submit a Convex opt out?

The current form says rights depend on location, while Convex’s compliance page says it extends certain privacy benefits more broadly. Submit accurate residency details and let Convex evaluate the request.

What is the difference between opt out and deletion?

An opt-out request addresses covered sale or sharing activity. A deletion request asks Convex to evaluate deleting information it controls, subject to applicable exceptions.

Why does Convex ask for my state?

State information helps determine which privacy rights apply and can help match the correct record. Use your actual state and avoid adding unrelated sensitive data.

What if Convex processes my data for another company?

Contact the company that collected or supplied the information because that customer may be the controller. Convex says it assists customers with eligible requests.

How long does a Convex request take?

The form does not state one universal completion window. It says requests are handled under applicable legal requirements and may require identity verification.

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