Data247 Opt Out: LogicTree and EZCNAM Privacy Requests

To submit a Data247 opt out or deletion request, email support@data247.com with “Privacy Request” in the subject. State the actions you want and include the matching information listed in its policy: full name, current and recent postal addresses, telephone number and email address. LogicTree, Inc. operates both Data247 and EZCNAM; its policy says a privacy request submitted to either service reaches both, so separate duplicate requests are unnecessary.

Data247 says it responds within 45 days, with one additional 45-day extension if it gives notice and a reason. That is the provider's published response process, not a tested guarantee that every record will disappear by a fixed date.

Data247 privacy request options

Our source is the official Data247 privacy policy, checked November 12, 2026. It identifies Data247 as a LogicTree service and explicitly covers EZCNAM in the same request process. We inspected the published instructions without submitting personal information or performing a paid lookup.

1. Distinguish a broker record from a customer account

The policy describes LogicTree as a data broker collecting and selling information about people with whom it has no direct relationship. You therefore do not need to be a paying Data247 customer to have a privacy question about a consumer record.

The same page also has sections for customer accounts and customer-supplied lookup data. Those are different processing contexts. If you are a customer asking about billing logs or an account, say that. If you want a consumer enrichment record removed or restricted, name that purpose so the request is not mistaken for a newsletter unsubscribe.

The public versus non-public broker coverage guide explains why an enrichment record may lack a public name-search page. Do not purchase a lookup or create a new account solely because you assume every privacy request requires a profile URL.

2. Prepare the matching information privately

Data247 asks for full name, current and recent postal addresses, telephone number and email address to locate records. Organize those details accurately. If a phone number or address changed, distinguish the old value from the current one rather than leaving the company to infer which is relevant.

Send information through the official route and keep a private copy. A request log can record which identifiers were supplied without becoming a public document. Avoid adding passwords, payment details or unrelated files simply to make the request appear more complete.

The policy says the information supplied for this purpose is used only to process the request. If the company asks for more, confirm the request came through the genuine support thread and ask how the additional information helps verification. A matching problem should lead to a specific clarification, not indiscriminate disclosure.

3. State deletion and opt-out separately

Use “Privacy Request” as the email subject. In the body, say whether you want deletion, an opt-out of sale, a targeted-advertising restriction, access, correction or another listed action. If you want more than one outcome, list each clearly and ask the response to address them separately.

For example: “Please process a privacy request for my consumer records held by LogicTree through Data247 and EZCNAM. I request deletion where applicable and an opt-out of sale, targeted advertising and the profiling described in your policy. My matching details are below. Please confirm the actions taken and explain any information-specific exception.”

This is suggested wording, not a claim that every right applies without limits. The policy says it honors its full listed set of rights for U.S. consumers except where law requires or permits otherwise. State your location and let the company explain any applicable limitation in its response.

4. Use one request for Data247 and EZCNAM

The current policy expressly says that a request submitted to either Data247 or EZCNAM reaches both. Mentioning both services in your request can make the scope easy to follow, but opening two parallel cases is not required by the published instructions.

If the reply names only one service, ask whether the common LogicTree workflow has been applied as described. Keep the answer with the same case. A shared operator does not mean a request automatically reaches unrelated enrichment vendors.

For another phone-related workflow, see the Telesign privacy request guide. The Truecaller opt-out guide covers a different caller-identification service. Use the relevant controller's route when evidence shows that it holds your record.

5. Follow verification and the response clock

Data247 says it must verify identity before acting on a request. If it cannot verify you, it says it will tell you. Where law requires, it will treat an unverified deletion request as a request to opt out of sale. Do not assume this fallback applies identically to every case; read the actual decision.

The published response period is 45 days. The policy allows one extension of another 45 days, with notice and a reason within the first period. Save any acknowledgement and verification request so you can distinguish an unanswered submission from an active case awaiting your reply.

If the expected response is late, refer to your original date, identifiers and case reference. Ask whether the request was received, whether verification is complete and what action remains. Repeated fresh submissions can obscure which case is being answered.

6. Read exceptions and appeals carefully

The policy describes exemptions for certain regulated information. It says that when an exemption applies, the company will identify the specific provision and honor the request for other information it holds. A refusal should therefore be read at the record or category level, not automatically as a denial of every action.

You can appeal by emailing support@data247.com with “Privacy Appeal,” referencing the original request. The policy states a written response within 60 days explaining its decision. Identify the information or reasoning you dispute so the appeal is actionable.

This guide does not determine whether a particular record is exempt or resolve your legal position. If the company invokes an exception, ask it to explain the retained information, purpose and applicable provision. Keep that response alongside any confirmation of deletion or restriction elsewhere.

Recheck without confusing a clean scan with deletion

A consumer-data request, a customer-account closure and an unsubscribe may produce different confirmations. Ask what happened to the requested consumer record and what remains for compliance. A “no match” answer may reflect the identifiers supplied; it does not establish that no other controller has the same information.

Use the phone-number removal guide to organize other confirmed sources and the opt-out hub for their specific instructions. A CrabClear privacy scan can help review supported exposure, but it cannot certify the absence of every non-public enrichment record.

Request checklist

• Identify the consumer record and prepare the policy-listed matching details.
• Name each requested action and mention the shared Data247/EZCNAM scope.
• Track verification, the response period and any extension notice.
• Read information-specific exceptions before deciding whether to appeal.

Frequently asked questions

Do I have to submit a second request to EZCNAM?

No, according to the current Data247 policy. It says a privacy request submitted to either service reaches both. Ask for scope confirmation if the reply is ambiguous.

Is the request limited to paying customers?

No. The consumer-data section describes records about people without a direct relationship. Make clear that you are asking about a consumer record rather than a customer account.

Can I submit by mail?

Yes. The official policy provides the LogicTree privacy-request address listed above. Confirm it against the current policy before mailing, and keep a copy of what you sent.

Does 45 days mean every copy will be erased?

No. It is the published response period, with a possible extension and exceptions. A final response should explain the actual action, not merely the passage of time.

What if identity verification fails?

The policy says the company will tell you. Ask which matching detail is missing. It also describes a sale-opt-out fallback for unverified deletion where law requires it; do not presume a universal automatic result.

Can a representative or guardian help?

The policy allows authorized agents and a parent or legal guardian acting for a child. Authority and identity checks may apply. The representative should follow the company's current requirements.