Trust & Will Opt Out: Privacy Choices and Deletion
Opt out of Trust & Will marketing-data sharing and request deletion. Check verification, nonprofit choices, account effects and document retention.

To opt out of Trust & Will's sale or sharing of your contact information, email legal@trustandwill.com and specify the activity you want stopped. Use “Your Privacy Choices” for browser advertising controls. For deletion, ask separately what information can be erased and how the request would affect your account and estate-planning documents.
Trust & Will is an estate-planning service, not a public people-search directory. Its privacy policy describes marketing and partner disclosures alongside data needed to provide its services. An advertising opt-out should not be confused with revoking a will, closing an account or deleting every retained legal record.
Choose the right privacy action

| Your objective | Published route and boundary |
|---|---|
| Stop contact-data sale or sharing | Email legal@trustandwill.com; provide the relevant email for matching |
| Change browser advertising choices | Use Your Privacy Choices on each relevant browser, domain and device |
| Request deletion or access | Use the privacy-rights channels; identity checks and exceptions apply |
| Stop promotional email or SMS | Use email unsubscribe or reply STOP to the relevant text program |
| Limit nonprofit-platform sharing | Ask for granular or complete NPO sharing opt-out |
| Close an account or remove documents | Confirm service and document consequences separately |
The opt-out guide hub covers other controllers. This page addresses Huge Legal Technology Company, A Public Benefit Corporation, which the policy identifies as the owner and operator of Trust & Will.
How to make a Trust & Will opt-out request
1. Read the current policy for your concern
Open the official privacy policy and locate “Your rights and choices.” Its detailed instructions distinguish contact-data advertising, cookie preferences, nonprofit sharing and legal rights requests.
Avoid sending estate documents to a privacy mailbox just to stop advertising. Start with the email address associated with the data and a clear description of the choice you want exercised.
2. Email the published legal address
Send the request to legal@trustandwill.com. Explain whether it concerns sale/sharing, targeted advertising, nonprofit-platform sharing or deletion. For contact-data advertising, the policy specifically says it needs your email address to process the opt-out.
If your aim is only to stop marketing use, say that. Ask the company to confirm the scope and whether the request leaves your service access intact. If you want broader deletion, request an explanation of retained categories and any effect on stored documents before assuming the outcome.
The policy also provides 1 (866) 908-7878 for questions or exercising rights. Use a case reference when following up through a different channel.
3. Review browser and nonprofit choices
The cookie preference center is accessible through “Your Privacy Choices” in the website footer or the application's My Account menu. The policy says those settings apply to the browser, domain and device used. Review the relevant contexts separately.
For the NPO Platform, the policy describes choices over specific nonprofit organizations, referral tracking and broader sharing. It says a complete sharing opt-out can preserve charitable gift designations. Ask which setting applies to your relationship instead of treating a privacy choice as an amendment to a legal document.
4. Complete reasonable verification
Trust & Will says verification can include your name and email address, depending on the sensitivity and type of request. Agents may need signed written permission or power of attorney, and the company may verify directly with you.
Ask why any additional document is needed and how to provide it securely. Do not send beneficiary details, financial records or copies of a will unless the company explains why they are necessary for the particular request.
What happens after the request?
Save the confirmation and any stated response window. The policy does not give one universal completion deadline for all requests. If the company denies an applicable request, it says its response will explain available appeal rights; legal@trustandwill.com is also the listed appeal contact.
The policy permits retention for service delivery, security, legal compliance and other stated purposes. It distinguishes short-lived support data from core information used to maintain an estate plan. Ask for a category-specific explanation when a response says information cannot be deleted.
Our FamilyTreeNow removal guide addresses a different problem: information exposed elsewhere online. A Trust & Will privacy request does not automatically remove relatives' records from other websites.
Downstream copies and continued communications
The policy notes that information you direct it to share with an outside service may be governed by that recipient's rules. Ending access or deleting data at Trust & Will does not necessarily erase an existing recipient copy.
Similarly, promotional opt-out does not stop every administrative message. Account notices, transactions and policy updates may continue. A fresh signup or another email address can also create a separate matching issue.
For public exposures, the address-removal guide and Google personal-information removal guide explain source-page and search-result boundaries. The data-broker directory helps track other controllers.
You can check supported public listings alongside your direct request. That scan does not inspect a private estate-planning account and cannot prove that its retained records were deleted.
Preserve a clear account boundary
- State whether you want an advertising choice, a data-rights request or an account action.
- Ask which records must remain for the service you intend to keep using.
- Save the response before making a separate document or subscription decision.
- Review which outside services received data at your direction and whether you need to contact them directly.
If a response is unclear, ask a narrow follow-up about the specific category or recipient. You do not need to describe your full estate plan to ask whether an advertising email address has been opted out. Keep sensitive family and financial details out of general correspondence unless a necessary, secure verification process is explained.
Frequently asked questions
Does opting out revoke my will or trust?
An advertising choice is not a legal revocation instruction. Confirm any intended document or account action directly with the service and seek appropriate professional advice for changes to your estate plan.
Can I stop nonprofit sharing without changing gifts?
The policy describes an NPO sharing opt-out that preserves charitable gift designations. Ask the privacy team to confirm the applicable settings and scope for your account.
Why am I still receiving account emails?
Administrative or transactional messages can continue after marketing opt-out. Identify the type of message before treating it as evidence that your advertising choice was ignored.
Does deletion remove information from every partner?
Not automatically. Ask which service-provider records are included and which independently controlled or user-directed recipient copies need a separate request.
Sources and verification
Checked November 10, 2026: the full Trust & Will privacy policy, published request contacts, matching requirements, retention rules and public choices. No account was opened, no request was sent and no estate document was accessed. For legal decisions about an estate plan, consult an appropriate professional.
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