Experience.com Opt Out: Privacy Requests and Profile Visibility

To opt out of Experience.com, use the privacy request portal linked from its privacy notice or email privacy@experience.com. Specify deletion, correction or a sale/sharing choice.

If your main concern is a public professional profile, ask about unpublishing as a separate visibility action. Unpublishing and deleting stored personal information are not equivalent.

Experience.com is operated by BuyersRoad, Inc. We checked its notice and public SixFifty request portal on November 5, 2026.

We inspected the deletion and requester-role screens without submitting personal information. We did not claim a profile, change an account, pay for a service or test a removal outcome.

Choose the right Experience.com action

The current privacy notice covers professional profiles, reviews, account information, website visits and other interactions. It says Experience.com does not sell personal information for money, while some advertising and analytics disclosures can count as sharing. A link labeled Do Not Sell therefore does not imply that every request is about a cash sale.

Choose the problem you want solved before starting. A public address on a profile, a review you wrote and visitor-identification information can involve different records and controls. Include a relevant profile URL when it helps identify your issue, but avoid collecting or submitting someone else's details.

The opt-out guide hub provides separate workflows for other controllers. A request here should identify Experience.com or BuyersRoad rather than a generic request aimed at every website using reviews.

How to use the privacy request portal

1. Follow the official notice link

Open the notice and use Do Not Sell/Share My Personal Information. The linked request portal is hosted by SixFifty. Starting from the official notice helps confirm the destination and avoids relying on an unrelated third-party removal form.

The portal initially describes California privacy rights and its treatment of limited sharing. It says it may verify identity by email and will confirm requests within ten business days. Those are published process statements, not a response we received.

2. Select the action you actually need

The first screen offers requests covering specific information, information categories, deletion, sale, correction, sensitive-information limits, sharing and portability. Read the description rather than choosing solely by the shortest label. Deletion and a report of the information held are different actions.

We opened the deletion option and moved to the next screen. It asks whether the requester is acting for themselves or as an authorized agent. The portal explains that agents will receive instructions to verify authority and that unauthorized requests will not be fulfilled.

The following screen asks for a profile URL, how the company would have the information, a related customer and any reference transaction number. These context questions do not establish that every requester has such a reference.

Do not select an agent role without permission or submit a request for another person simply because their information appears next to yours. Continue through the live form using truthful matching details and review its final request before sending.

3. Use the privacy email for a specific explanation

The notice also accepts requests at privacy@experience.com. Explain whether the issue is a professional profile, a review, an account, or visitor-related data.

State the action you want and supply the relevant record URL or account identifier where needed. A short, accurate description helps avoid a reply about the wrong type of data.

Ask what verification is required before sending sensitive documents. The notice says requests are verified for security, but our public inspection did not establish a universal requirement to upload government ID. The identity-verification guide can help you assess a later request for evidence.

4. Keep confirmation and completion separate

Save your request, the chosen action and the date. If verification arrives by email, confirm that it relates to the request you initiated. A receipt or successful identity check does not by itself show that a public profile has disappeared or that all retained categories were deleted.

• Record the specific profile or account concerned.
• Preserve acknowledgment and verification messages.
• Ask the final response to identify retained categories and reasons.
• Check the relevant public page again after the stated action.

For a repeatable record format, see what data removal reports should prove. It separates evidence of a submitted request from a later observable change.

Unpublishing a professional profile is a separate route

The company's profile-unpublishing help article describes claiming the profile, opening Profile in the account navigation, checking contact information and choosing Unpublish. It says the record remains available for later republication.

That official description supports a visibility workflow, not a promise of complete deletion. We did not test the authenticated controls. If you cannot access the profile, ask support for the appropriate ownership and visibility procedure rather than assuming that buying a subscription is necessary.

A search engine can also retain an older result after a site's visibility changes. First verify the source page, then address an outdated search result separately. The Google personal-information removal guide explains that removing a search result and changing the underlying website are different operations.

Keep account cancellation separate too. A billing change does not automatically prove that a profile, review or privacy request has been handled. Ask the company to confirm each action you need.

Verification, timing and retention limits

The portal says it will confirm a request within ten business days and process it consistently with California law. The notice's Colorado section gives a 45-day response statement with extension notification. These are scoped statements; do not convert either into a guaranteed worldwide deletion deadline.

The notice publishes different retention categories for account/profile information, reviews, visitor-identification information and billing records. Closing an account is therefore not evidence that every category is erased at the same moment. Ask which exceptions or retention periods apply to the records in your request.

The Virginia section describes an appeal email with VCDPA Appeal in the subject. Other situations should follow the applicable procedure and any instructions in the response. This guide summarizes the company's process, not an assessment of individual legal rights or a judgment that a particular retention decision is lawful.

Independent professionals, employers and connected platforms can hold information separately. The notice describes enterprise administration and integrations, so a request should identify whether it concerns Experience.com's own copy or content controlled elsewhere. Avoid treating a platform response as confirmation from every recipient.

Follow-up and wider exposure checks

If you receive a partial response, compare it with your original aim. A corrected address may solve one issue while leaving profile visibility unchanged. An unpublish action may hide the page while preserving the account. Ask for the unresolved action explicitly instead of resubmitting the same broad request.

The ClearCompany guide illustrates another platform-versus-organization boundary, while the ZoomInfo guide covers a separate professional-data record. Use those workflows only when those services actually hold information relevant to you.

A CrabClear privacy scan can help you start checking supported public exposure beyond this platform. It is not a test of an Experience.com account, visitor log or private record. Keep direct company correspondence alongside public-page observations so that later reappearance can be investigated with dates and identifiers.

Frequently asked questions

Does unpublishing erase my account?

The official help article says the profile remains available to republish. Treat unpublishing as a visibility control and make a separate privacy request if you want stored personal information deleted. Ask the response to explain what remains and why.

Why does the portal offer both sale and sharing choices?

The company says it does not sell information for money but recognizes that some advertising or analytics disclosures can be sharing. Read the request descriptions and specify your intended restriction. Neither choice should be assumed to delete a public professional profile.

Must I claim a profile before sending a privacy email?

The notice publishes a privacy email and a public portal in addition to profile controls. It does not say that every privacy request requires purchasing a service. Ownership verification may still be necessary for a request affecting a particular profile.

Will a request remove every copy of a review?

Do not assume that. Reviews, professional accounts and connected platforms can have separate retention and publication arrangements. Identify the review and ask which copies the company can address. A result on one page does not confirm removal from independent recipients.