TopTop Leads Opt Out: Stop Sale and Request Deletion

To opt out of TopTop Leads selling or sharing your information, email info@toptopleads.com with the subject “Do Not Sell My Personal Information.” Include the phone number and email address you submitted so the company can locate the lead. Its current policy says opt-out requests do not require identity verification and are honored within 15 business days. Those are provider-stated terms; no consumer removal outcome was measured.

For deletion, use the same address with the subject “Privacy Request,” name the right you want to exercise and state where you live. Deletion requires identity matching. Stopping future sales by TopTop does not recall information already delivered to an independent buyer.

TopTop Leads opt-out and deletion routes

We checked the TopTop Leads privacy policy on November 12, 2026. It names AdSwapper Inc. as the operator. This guide covers that workflow without creating a separate removal process for each consumer-facing brand.

1. Work out which inquiry generated the record

The policy covers consumers requesting quotes through its listed websites and business contacts visiting toptopleads.com. Those groups are different: a prospective lead buyer's business inquiry is not the same as a consumer lead sold to a contractor or insurance business.

Listed consumer brands include RoofRemake, WindowsRenew, GutterRenew, BetterBathQuote, TopTopServices, SaveOnAutoPlans, InsureCarFast and GreenSolarHub. Use the actual website you remember in your request. If you cannot remember it, say so; do not invent a brand or date to make the request look complete.

Gather the submitted phone number, email, approximate date and original site. These are the identifiers the policy asks for to locate the record. A browser screenshot of your own confirmation can help your private notes, but you should not send extra documents unless they are relevant and requested.

2. Request the sale and sharing restriction

Email info@toptopleads.com using the exact subject “Do Not Sell My Personal Information.” Ask the company to stop selling and sharing the record and processing it for targeted advertising. Supply the contact information associated with your inquiry, rather than an unrelated address the business cannot match.

You could write: “Please opt my record out of sale, sharing and targeted advertising. I submitted the phone number and email below through the website and approximate date listed. Please confirm when the restriction is applied.” Fill in your own details privately before sending.

The current policy says this request needs no account and no identity verification. That does not eliminate the need to identify the relevant record. If the business cannot locate the lead, ask what matching detail is missing instead of repeatedly sending a blank opt-out instruction.

3. Ask for deletion when that is your goal

A sale restriction and deletion are separate outcomes. To request deletion, use “Privacy Request” as the subject, identify deletion as the requested right and state your residence. You may also ask for access or correction if you need to understand or fix a record.

TopTop says it verifies access, deletion and correction requests by matching supplied information to its records. It may ask for more information if that match is inconclusive. The policy says verification information is used for verification only and does not require creating an account.

This distinction also appears in the Astoria Company privacy workflow. A response confirming a marketing preference is not enough to conclude that deletion has happened. Read the final response for the specific action requested.

4. Track the policy's response periods

TopTop says it confirms receipt within 10 business days and responds substantively within 45 calendar days. It may extend that response by up to another 45 days with notice. Its separate opt-out period is 15 business days. These periods describe different stages and should not be collapsed into one promised deletion date.

Record the date you sent the request and any acknowledgement. If you receive a verification question, reply through the genuine thread and retain the response. If a promised update does not arrive, follow up with the original reference and ask which action is pending.

An appeal can be sent by replying to the decision or emailing “Privacy Appeal.” The policy describes a 45-day written appeal response, and up to 60 days where applicable state law allows. Ask for the reason for refusal and the appeal route relevant to your case; this guide does not determine which state-law exception applies.

5. Contact existing lead buyers separately

TopTop expressly says a buyer becomes an independent controller when it receives your information. An opt-out stops future sales by TopTop, but it does not withdraw information already delivered or stop a buyer that already received the request from contacting you.

For unwanted contact, identify the caller or sender and direct the stop-contact request to that business too. Keep the two confirmations separate. Do not treat an unknown caller's claim as proof of where it obtained the number; request a specific source.

The Blue Fire Leads guide, Buyerlink guide and Networx guide provide other lead-specific paths. They are useful when you can connect a record to those controllers, not a list of companies to accuse or contact indiscriminately.

6. Separate browser settings from person-level requests

TopTop says it honors Global Privacy Control and other recognized universal opt-out signals as required by applicable law. The policy explains that a signal applies to the browser and device sending it; it may not cover information submitted previously from another device.

To apply the opt-out to your records across devices, use the published email route. Changing a cookie preference alone does not demonstrate that the business has restricted every historical lead associated with your phone number.

Similarly, revoking communication consent has its own route. The policy allows replying STOP to a text, asking a caller to stop or emailing with “Revoke Consent.” Revocation directed to TopTop does not automatically revoke consent given to an independent buyer.

Keep a useful completion record

Check that the final response identifies the action, the record matched and any exceptions. Retain a minimal private log rather than repeatedly resending all your personal data. New submissions can create new records, so avoid filing another quote merely to test whether an opt-out worked.

The opt-out guide hub helps you find the next verified data holder. A CrabClear privacy scan can help review supported exposure, but it cannot certify that an invisible lead record has been deleted or that all past buyers stopped using it.

Request checklist

• Identify the consumer brand and submitted contact details.
• Use the sale/share subject for the opt-out and Privacy Request for deletion.
• Track the different acknowledgement, opt-out and substantive-response periods.
• Keep independent buyers and communication-consent requests in separate records.

Frequently asked questions

Is AdSwapper a separate opt-out I must complete?

TopTop's policy identifies AdSwapper Inc. as its operator. Use this documented workflow and identify the relevant consumer site. Do not assume two separate requests are required merely because both names appear.

Must I create a TopTop account?

No. The current policy says privacy requests do not require an account. The email route is available even if you only submitted a consumer quote.

Can I ask for deletion and an opt-out together?

You can name both actions clearly. Ask the response to confirm each one. Identity matching applies to deletion even though the policy treats sale/share opt-outs differently.

Are all requests free?

The policy says requests are free, with possible fees or refusal for manifestly unfounded or excessive requests. If that exception is invoked, ask for the explanation rather than assuming an ordinary request carries a charge.

Can an agent act for me?

The policy allows agents and distinguishes signed permission for certain requests from authority checks for opt-outs. Ask the agent to follow the current requirements rather than claiming blanket exemption from verification.

Why might calls continue after confirmation?

An earlier buyer may hold an independent copy, or another source may be involved. TopTop's own policy draws this boundary. Follow up with the identifiable caller as well as reviewing the TopTop response.